Answers to the questions careful buyers ask before ordering.
This FAQ keeps ordering, delivery, replacement, referral, and account answers in one place so buyers can review the essentials before they create an account.
Do I need an account before I can buy leads?
Yes. The account-first flow lets buyers save their preferred states, review order history, and come back for future purchases without starting from scratch.
What information can be included with a lead?
Lead records can include full name, phone, email, state, age, and beneficiary when the prospect submitted it.
How are leads delivered after payment?
Qualified orders are stored in your account and delivered through the existing fulfillment workflow, including Google Sheet delivery for the supported buyer path.
What happens if a lead has a clear data-quality issue?
The replacements policy covers issues such as disconnected numbers, wrong-state records, clearly fake details, and same-order duplicates after review.
How does the referral program work?
When a referred agent signs up through your referral path and completes a qualifying first order, the program can award the referring agent a free lead according to the referral rules shown on the referral page.
Can I use a discount code at checkout?
Approved discount codes can be applied inside the buyer experience, but they are validated privately at checkout rather than promoted publicly like coupon codes.