Clear replacement rules for clear-data problems.
If a delivered lead has a disconnected number, wrong-state record, clearly fake contact details, or a duplicate inside the same delivered order, submit it for review and we will replace approved issues. This page explains what qualifies and what does not.
Covered for review
What can qualify for replacement
These are data-quality issues, not sales-outcome issues.
Disconnected number
Wrong-state record
Clearly fake contact details
Duplicate inside the same delivered order
Not covered
What does not qualify
A lead is not automatically replaceable just because it did not convert.
Prospect says no
No answer after outreach
Quoted elsewhere before you called
Beneficiary omitted by the prospect
How to request it
Three short steps
Keep the review process simple so good buyers get quick answers.
Step 1
Send the order number and lead details
Step 2
Flag the exact issue such as wrong state or disconnected number
Step 3
Approved issues are replaced in a new delivery
Before you buy
Know the fields upfront
The standard lead record includes full name, phone, email, state, and age. Beneficiary appears only if the prospect submitted it.